Advisory Support & Crisis Retainer

Crises don't happen during business hours. When you need expert guidance at 2 AM on a Sunday—or when a risk emerges that wasn't on your radar six months ago—you can't wait for a consultant to "get familiar with your organization."

This is insurance for your reputation. You get ongoing access to crisis expertise before, during, and after incidents. We already know your business, your vulnerabilities, and your stakeholders—so when you call, we're ready to help immediately.

What's Included 

Proactive Support

  • Quarterly Crisis Readiness Reviews - We ensure your plans stay current as your organization evolves
  • Annual Risk Landscape Assessment - Updated analysis of emerging threats in your industry
  • Plan Maintenance - We update contact lists, protocols, and templates as your team changes
  • Emerging Threat Briefings - Early warning on new risks before they impact your organization

On-Demand Access

  • Direct Communication Line - Phone and email access during business hours (24/7 upgrade available)
  • Strategic Guidance - Expert consultation on potential issues before they escalate
  • Scenario Planning - "What if" analysis for upcoming events, product launches, or organizational changes
  • Third-Party Coordination - Help engaging legal counsel, PR firms, or forensic specialists when needed

Real-Time Crisis Support

  • Incident Response Guidance - We're on the call when a crisis is unfolding, helping you navigate decisions in real-time
  • Communication Review - Rapid feedback on statements, press releases, and stakeholder messages before they go public
  • Stakeholder Management - Strategic advice on handling media, regulators, investors, and employees

Post-Crisis Analysis

  • After-Action Reviews - Structured debrief to capture lessons learned
  • Improvement Recommendations - Updates to your plan based on what worked (and what didn't)
  • Reputation Recovery Planning - Strategy to rebuild trust with key stakeholders

How It Works

 

  • Onboarding (Month 1) - We conduct a baseline assessment and create your support protocols
  • Quarterly Touchpoints - Scheduled reviews to keep your crisis readiness current
  • Always Available - When you need us, we respond within agreed SLA (2 hours standard, 30 minutes for Tier 3)
  • Annual Planning - We help you prioritize investments and training for the year ahead

 

What Makes This Different

You're not paying for our time—you're paying for our availability and institutional knowledge of your organization. When a crisis hits, we're already in the foxhole with you, not getting up to speed while your reputation bleeds.

Most consultants sell you a plan and disappear. We stay with you because plans become outdated the day they're finished. Organizations change. Threats evolve. Your crisis readiness needs a partner, not a project.

 

 

Timeline & Investment

Duration: 12-month retainer (auto-renews, cancel anytime with 30 days notice)

 

Tier 1 - Quarterly Advisory
$2,500/month | Ideal for stable organizations focused on prevention

 

Tier 2 - Priority Response
$5,000/month | Includes expedited crisis support during incidents

 

Tier 3 - 24/7 Dedicated Support
$10,000+/month | For high-risk industries or organizations with global operations

 

Payment terms: Monthly invoicing or annual prepayment (10% discount)

Results You Can Expect

Retainer clients report:

  • 67% faster incident response time
  • 40% reduction in crisis-related costs
  • Zero "we didn't know we needed to do that" surprises
  • Confidence that someone is watching the horizon while they run the business

Ready To Get Started?

Every day without a crisis readiness plan is a day you're one incident away from catastrophic reputation damage.

 

The organizations that survive crises aren't lucky—they're prepared. Which service makes sense for where you are right now?

  • Just starting? Begin with a Risk Assessment to understand your gaps
  • Have a plan, but it's outdated? Crisis Strategy refresh gets you current
  • Plan exists but untested? Training & Simulations reveal what actually works
  • Want ongoing protection? Advisory Support keeps you ready 365 days a year